Privacy Policy

Effective Date: April 30th, 2025

At MedPlan, your privacy is important to us. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app.

1. Information We Collect

Personal Information: such as your name, email address, phone number, and information about your dependents if you manage medications on their behalf.
Health Information: including your medication schedules, reminders, health vitals (e.g., blood pressure, blood sugar levels), and health history.
Communication Data: conversations you have with pharmacists via our free chat feature.
Usage Data: including information about how you use articles, video blogs, and other educational content on the app.

2. How We Use Your Information

Help you manage your medications and health vitals.
Enable you to care for dependents and receive medication reminders through your companion feature.
Provide access to trusted pharmacists for free health consultations.
Send you reminders, educational content, and health tips.
Improve our services and user experience.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal and health information, including encryption, secure servers, and access controls. Only authorized personnel and healthcare professionals have access to sensitive data.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

With your explicit consent.
With licensed healthcare professionals who are bound by confidentiality agreements.
If required by law (e.g., legal requests, regulatory compliance).

5. Your Rights and Choices

Access and update your personal information.
Manage or delete your dependent’s information.
Delete your account and request that your information be permanently erased.
Opt-out of non-essential notifications at any time.

6. Children's Privacy

MedPlan is not intended for children under the age of 13 without parental consent. If you manage medications for minors, we assume you are their parent or legal guardian.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice in the app or sending an email.

8. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:
📧 medplan.help@gmail.com

MEDPLAN SOLUTIONS